Industry: Education
Location: Newport Isle of Wight
Hours: 18.25 hours per week: 12.45-17.00 Monday, 13.00-17.00 Tuesday, 13.00 - 17.00 Thursday, 08.30 - 15.00 Friday
Days: Monday, Tuesday, Thursday, Friday
Duration: immediate start until approx. 22nd January 2027
Duties:
Welcoming visitors, students, contractors and external agencies, managing sign-in procedures and directing individuals to the appropriate locations.
Managing incoming and outgoing correspondence, including post, exam mail, franking and attendance confirmation letters.
Coordinating contractor access, monitoring radios and supporting customer service issues as they arise.
Handling and directing high volumes of telephone calls and responding to enquiries.
Maintaining and assisting with accurate learner records, admissions and bursary data
Experience:
Must have previous receptionist or customer services experience within an administrative role. Previous experience of working within an educational environment is preferred.
Must have a good level of computer literacy and the ability to learn new systems.
Must have excellent communication skills and be able to work proactively on own initiative as well as part of a team.
Must have a recent DBS Clearance ( within the last 12 months) or be registered with the Update service.
Salary: £13.53 per hour worked